Cust: I don't understand why i'm paying so much!
Me: Do you go over your monthly limit maybe?
Cust: Nooo!! (Would you ever guess that?)
Me: May i see your counter of today (29 of month)?
Cust: Don't worry i always check and i NEVER go over!
Me: Then the counter will show you are under right?
Guess What? she had 12 hours of limit and she was at 15:30!
Me: Do you go over your monthly limit maybe?
Cust: Nooo!! (Would you ever guess that?)
Me: May i see your counter of today (29 of month)?
Cust: Don't worry i always check and i NEVER go over!
Me: Then the counter will show you are under right?
Guess What? she had 12 hours of limit and she was at 15:30!
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