Wednesday, 21 August 2013

I know better..

Customer who bought a new phone with a new service with a certain amount of minutes (X)

Cust: all this is a scam! when i call the provider they told me i already finished my amount of free call!
Me: Well let's see what the counter inside the phone is saying so we can compare the 2 values to understand if there is any difference.

Checked the phone and it also show an use well above the amount allowed.

Me: you see maybe you didn't realize but both counter agree that you went over it.
Cust: this is all a plot to steal my money
Me: i doubt that the manufacturer and the provider collude to steal money just from you..
Cust: i know how much i call this is all a scam
(And go away angry)

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