Tuesday, 20 August 2013

Fix the problem should be free

Customer of the day:
Cust.: how much is to fix this problem?
Me: XX€
Cust.: can you show me step by step how to do it, so i can go home and do it myself for free?
Me: Sorry madam you have to pay since i will spend the same amount of time showing it to you and performing the same work for real. You watching me doing it doesn't make my work free.
Conclusion: customer go out upset and mumbling how evil i was to not show how is done. feeling lost.

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