Cust: I want to recharge just 10€! Last time i recharge my number of 15€ my phone speaker stop working..
A list of encounters based on the real life of a shop owner..
Showing posts with label MagicBrokenPhone. Show all posts
Showing posts with label MagicBrokenPhone. Show all posts
Thursday, 2 October 2014
Saturday, 27 September 2014
Drill is power!
Customer enter showing an iPhone open with a drill to remove its battery.
Cust: Yesterday the phone didn't turn on, but i try to open it but the battery was sealed!
Me: But why didn't you try to recharge its battery?
Cust: Because i forgot the charger at Work!
Cust: Yesterday the phone didn't turn on, but i try to open it but the battery was sealed!
Me: But why didn't you try to recharge its battery?
Cust: Because i forgot the charger at Work!
Saturday, 7 June 2014
Of course i know how to fix my problem
Cust: This phone is broken! i try to fix the problem this way (describe a completely out of reality theory of how to fix it) but didn't work. You should replace me the phone.
Me: No sir, the phone is fine, to fix it you just need to click here ( a simple setting in the phone menu)
Phone magically start to work as supposed.
Cust: It's impossible! This is NOT how you fix the phone!
Me: Well i'm sorry but i have reality on my side..
Me: No sir, the phone is fine, to fix it you just need to click here ( a simple setting in the phone menu)
Phone magically start to work as supposed.
Cust: It's impossible! This is NOT how you fix the phone!
Me: Well i'm sorry but i have reality on my side..
Friday, 6 June 2014
I'm sure... maybe
Cust: i'm billed internet even if i never use it!
Me: Did you check if your phone have internet enabled?
Cust: NO! but I'm sure!
Me: Well maybe you should check it takes 10 seconds..
Cust: NO! i'm sure i don't need to check!
Of course he was wrong and he have internet enabled
(Of course enabled against his will from <insert your favorite conspiracy> )
Me: Did you check if your phone have internet enabled?
Cust: NO! but I'm sure!
Me: Well maybe you should check it takes 10 seconds..
Cust: NO! i'm sure i don't need to check!
Of course he was wrong and he have internet enabled
(Of course enabled against his will from <insert your favorite conspiracy> )
Wednesday, 7 May 2014
Over the TOP!
Cust: My phone is defective! The Volume is blocked!
Me: Why?
Cust: You see it go 8/10 -> 9/10 -> 10/10 and then it stop!
Me: Is normal that's the maximum
Cust: But i want more!!
Me: Why?
Cust: You see it go 8/10 -> 9/10 -> 10/10 and then it stop!
Me: Is normal that's the maximum
Cust: But i want more!!
Friday, 10 January 2014
Don't die my dear Phone!
Cust: my 7 years old phone is dead!
Me: Well it's time to change it..
Cust: But inside i have all the sms i need for a very important litigation that i have next week!
Me: Didn't you make a copy of them?
Cust: NO!
Me: Well it's time to change it..
Cust: But inside i have all the sms i need for a very important litigation that i have next week!
Me: Didn't you make a copy of them?
Cust: NO!
Wednesday, 8 January 2014
Water is magic
Cust: My phone doesn't work!
(I open the phone in front of his eyes)
Me: But there is water inside!
Cust: It's impossible!
Me: Touch IT!
(He touch the inside of his phone and touch the water)
Cust: well maybe it fell into the flour?!
Me: NO! It fell into the WATER!
(I open the phone in front of his eyes)
Me: But there is water inside!
Cust: It's impossible!
Me: Touch IT!
(He touch the inside of his phone and touch the water)
Cust: well maybe it fell into the flour?!
Me: NO! It fell into the WATER!
Monday, 23 December 2013
Sleeping phone
Cust: You sold me a phone that work only during the evening!
Wednesday, 9 October 2013
Swimming phone
Customer: My Phone isn't working.
Me: Well you see the water test tampon on the back of your phone show it was in contact with water.
Customer: What? Just because it took some water i have to remain without my phone? I need my picture! I need my phone!
Me: Well your phone NEED to remain in a dry environment!
Me: Well you see the water test tampon on the back of your phone show it was in contact with water.
Customer: What? Just because it took some water i have to remain without my phone? I need my picture! I need my phone!
Me: Well your phone NEED to remain in a dry environment!
Friday, 26 July 2013
Oil is magic
Customer enter with an pretty new phone.
Cust.: My phone screen is acting crazy, is all like rainbow
I turn on the phone and see that is indeed like that.
Me: It probably get some water, is a pretty common event in case of water.
Cust.: but it didn't get any water.
I open the back case to remove the batter and check for sign of water and find out the back of the phone still full of oil.
Me: But is full of oil!
Cust.: Yes few days ago my partner misplace it and it fall in the vegetable pot. but it not water!
Cust.: My phone screen is acting crazy, is all like rainbow
I turn on the phone and see that is indeed like that.
Me: It probably get some water, is a pretty common event in case of water.
Cust.: but it didn't get any water.
I open the back case to remove the batter and check for sign of water and find out the back of the phone still full of oil.
Me: But is full of oil!
Cust.: Yes few days ago my partner misplace it and it fall in the vegetable pot. but it not water!
Thursday, 25 July 2013
Trust me i'm a customer
Me: Well after buying such an expensive device you may want to buy some protection for it. the screen is pretty big and more open to breaking.
Cust.: Nooo i'm always soo careful!
1 Day later 1st phone call of the day.
Cust: How much is the price of a new screen?
Cust.: Nooo i'm always soo careful!
1 Day later 1st phone call of the day.
Cust: How much is the price of a new screen?
Wednesday, 24 July 2013
I'm the evil master mind
Customer enter visibly upset.
Cust.: My brand new device (less then 1 month) screen is not working.
Me: You see on the screen there are show that is probably a problem of water.
Cust.: It's impossible i always nurture this device like a kid!
Me: Ok if you want i will send it to the repair center, maybe is not a water problem.
The Device go and come back with written: Oxidation inside clearly showing water in the device, Repair not in guarantee
Customer come back
Cust.: Is impossible i always save this phone
Me: You see if inside the device there are clear sign of water contamination, it means that even if you didn't notice some water went over it.
Cust: Who told me that you didn't spill water on it after i left it to you to repair, so it wouldn't go fixed?
Me:
1st since i don't spend money or earn money in repairing your device i have no incentives to sabotage your device while i have it with me, and it will just upset you without any advantage for me.
2nd: if you will find any authorized repair center willing to certify that the problem you described before is'n correlated at all with the oxidation of the circuit inside the device (good luck on that) we can talk on that. until then this phone will not be fixed..
Cust.: My brand new device (less then 1 month) screen is not working.
Me: You see on the screen there are show that is probably a problem of water.
Cust.: It's impossible i always nurture this device like a kid!
Me: Ok if you want i will send it to the repair center, maybe is not a water problem.
The Device go and come back with written: Oxidation inside clearly showing water in the device, Repair not in guarantee
Customer come back
Cust.: Is impossible i always save this phone
Me: You see if inside the device there are clear sign of water contamination, it means that even if you didn't notice some water went over it.
Cust: Who told me that you didn't spill water on it after i left it to you to repair, so it wouldn't go fixed?
Me:
1st since i don't spend money or earn money in repairing your device i have no incentives to sabotage your device while i have it with me, and it will just upset you without any advantage for me.
2nd: if you will find any authorized repair center willing to certify that the problem you described before is'n correlated at all with the oxidation of the circuit inside the device (good luck on that) we can talk on that. until then this phone will not be fixed..
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