Good day

Today i have no rest!

Customer: Why this number is calling me? and why when i answer i only hear a music? Why don't they answer the phone if they are looking for me?

Jedi Powers

What would you answer to someone who ask you

Customer: Why did someone leave a message on my answering machine?

Even sellers sometime are strange..

He: Hello I'm an agent and we sell X (Showing an horrible photocopied catalog)
Me: Do you have a website where i can see a catalog?
He: I don't know, call me later and I will tell you
Me: Where do you send it from?
He searches on his own business card to know the city where his own office is located!
Me: How much does the delivery cost?
He: I don't know i guess 12€.
Me: Well thank you very much for your time i will call you when i need something!

Randomness

Customer: Why is it Diesel if my Car is normal Gas?
(We sell electronic device here)

After a long inquiry i understand that the customer want to know how to change a setting of a strange application i never heard of!

Very very very much

Customer: I receive a bill with a VERY VERY VERY high extra amount! i never receive such a huge amount before!
Me: How much?
Customer: 10€! (normal bill was around 30€ s/he receive 40€ for 2 month service)
Me: Can i see your bill to understand why?
Customer: No, i have it in Sicily, but can you please tell me what is written in it?
Me: Unless i can teleport myself to Sicily i guess i can't.

The evil seller

Imagine this situation:

Customer: I have been robbed at XYZ (competitor place)
Me: Why?
Customer: i got service X for Y€!
Me: Did they do it without your consent?
Customer: No, they asked me, and I said yes!
But then i went home and realize the girl there shouldn't have asked me at all! Why? Why is she asking me to buy a service i didn't ask in the first place?

What should I answer?

1. You are right is all a giant scam! (after all is a competitor)
2. Well she have the right to sell, is a place where they sell things after all! Is your right to say no.
3. Be creative and suggest me a line for the next customer like this (post a comment)

Time

Customer: I bought this yesterday and it doesn't work.
Me: Yes i told you it would need 48 hours to activate.
Customer: I waited more then 48 hous!
Me: I doubt it!