The misterious skill of reading

Customer: I'm trying to download this new application and i don't understand why it don't accept my password.
Me: are you sure your password is right?
Customer: Of course.
Me: May i see where the problem arise?
Customer: Here, it ask my password but it don't accept it!
Me: Well yes, because the phone is NOT asking your password but is saying: "Please insert your phone number to help retrieve your password in case you forget it"

Reading is overrated..

Nice Customer!

Sometime a customer that was helped come back and bring a present!
But damn if is hard to resist this for 3 hours at work!

The way too high cost of online presence

Lady: Yesterday i was billed extra 0.18€ and the call center told me i activated "insert random tech nonsense" but i didn't even went online.
Me: Let me see your phone.
(Checking and find out that that extra expense was caused by visiting Sex Related website)
Me: The extra bill was due for visiting some website 2 days ago.
Lady: No no no is impossible i just went to check my mail!
Me: Can you please show me?
Lady go on her email, show me a mail and  say: "See? i receive this message and i click to check this customer appointment" (You can guess what kind of website it was O:) )
Me: That website is not a free website, do you see that tiny writing at the bottom of the page? it say it cost 0,09€ each page.
Lady: But why is it written so small??
Me: you have a phone with a tiny screen, how can you expect to have big letters?
Lady: But i need to use this website for work! It's unfair i pay so much!

Moral of the story: 0,18€ is definitely unbearable cost in some professions..

Why should they care if i drive

(Background Info: Here by law Driving License is a valid Identification Document, and so required very often)
Me: OK Sir to proceed I will need your ID or your driving license.

Customer: But why the the hell do they need to know if I have a car or not?

Swimming phone

Customer: My Phone isn't working.
Me: Well you see the water test tampon on the back of your phone show it was in contact with water.
Customer: What? Just because it took some water i have to remain without my phone? I need my picture! I need my phone!
Me: Well your phone NEED to remain in a dry environment!

Virus are all your fault

Customer who 1 year ago brought a PC full of viruses and spyware to clean enter.

Me: How can i help you?
Cust: well it's been a year and it stop working again! Now my keyboard isn't working anymore!
And is all fault of my SIM card! because 1 year ago you changed it! (He connect with a UMTS/GSM modem)
Me: If your computer did work perfectly 1 year ago when i give you back the computer cleaned it means is NOT the sim card i gave you 1 year ago!

Cust: But i didn't do anything wrong in this 1 year and now it stop working again!

Me: well i will give it to a technician and clean it again, but you will have to pay agian.
Cust: No, why is all fault of your SIM card!