Friday, 29 November 2013

The perfect memory

16:00 (changing password for a customer email address)
Me: Do you want to write down your new password XXX?
Cust: NO! I ALWAYS use it! So i'm sure i will remember it always!

18:00 (Phone ring and i answer)
Cust: What was the password for my mail? I write YYY as usual but it doesn't work what have you done?

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